Part of our design process is to ensure Millwoods Shoes provide peace of mind and quality with each purchase. We have thoroughly tested our leathers, stitching, glues and gum soles to ensure durability and the tough conditions a childrens shoe is placed in each day. 
We have the upmost faith in our rigid quality control process, however if you feel there is a problem, please let us know immediately via so we can make arrangements to correct the problem.