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Millwoods Poplar Pointed Flat in Leopard being held by a woman

TRY BEFORE YOU BUY

It is very important to us that you can confidently find the perfect fit and style when shopping with us online.

Now, you can try our products before you buy, completely risk-free.

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HOW IT WORKS

Add to Cart: Use the "Try Before You Buy" button when adding items to your cart. Please note this only applies to full-priced items and sale items. Made to Order and Final Sale items are not eligible.

Checkout & Authorisation: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.

Receive and Try: Once your order arrives, you will have 3 days to try on the items.

Complete Order: We'll send you a link via email and SMS to access your Customer Portal and complete the order. Select your order and follow the steps to finalise your purchase. You'll only be charged for the items you decide to keep.

Australian Millwoods Poplar Pointed Flat Black Tassel

RETURNS

If you need to return anything, we'll send you a prepaid returns label.

Returns must be posted within 3 days.

The Return Shipping Fee will be $11 per order.

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FAQs

TRY BEFORE YOU BUY
Try 2-3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $11 restocking fee is payable if all items are returned.
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $11 restocking fee is payable if all items are returned.
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.